Basement pump service request

Basement sump pump servicing

‘Experts in sump pump maintenance on Delta Membranes pumps and basement drainage systems’

Drop your details in the form below to request a basement pump service with us.

We’ll ensure a member of our Customer Care Team contact you as soon as possible to confirm your booking. If it’s more convenient for you to call, simply dial 020 8914 7915, and we’ll be on hand to help you out over the phone instead.

Got a basement pump service question? Why not check out our frequently asked questions page first?

Paragon Pump Servicing, it’s personal.

Please note, we do a late night Wednesday with the last appointment time starting at 6pm.

Preferred Time(required)

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Typical pump station service checklist

✅ Visual inspection and condition check of the sump, internal pipework and all cabling within the pump station (inc. cable jointing kits where applicable).
✅ Inspection of all float switches, including high level alarm float.
✅ Pump station naturally (if possible) pumped down to check overall pump performance.
✅ Valves checked to ensure they’re working correctly.
✅ Test operation of high level alarm (if applicable). Check battery and mains supply.
✅ Test operation of battery backup (if applicable). Ensure it goes into backup mode correctly.
✅ Test operation of control panel (if applicable). Ensure auto changeover (dual).
✅ Basic clean of floats, pumps and chamber walls.
✅ Visual inspection of pump/s and impeller.
✅ Adjustment of floats and pumps within the pump station to ensure correct activation.
✅ Test all pumps to ensure operation (automatic or manual).
✅ Label spurs and panels (where necessary).
✅ Reset service reminder (if applicable).
✅ Check work area is left tidy, gate valve left open and power (battery where applicable and mains) is left on for all equipment.
✅ Complete job sheet for the customer and leave service pack. Make recommendations where required.
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