Basement Pump Servicing

Basement pump servicing in London
Paragon Pump Servicing Logo

The basement pump servicing specialists.

It’s personal.

Delta Registered Pump Servicing

Basement Pump Station Servicing Prices

1 Pump Station Service (35 point check)
  • 1 station & associated equipment – 1 engineer.
2 Pump Station Service (35 point check)
  • 2 stations & associated equipment – 1 engineer.
3 Pump Station Service (35 point check)
  • 3 stations & associated equipment – 1 engineer.
1 Pump Station Major Clean
  • Major clean to remove fat, scale & debris

(excludes hire of tanker/jetter)

Typical pump station service checklist

✅ Visual inspection and condition check of the sump, internal pipework and all cabling within the pump station (inc. cable jointing kits where applicable).

✅ Inspection of all float switches, including high level alarm float.

✅ Pump station naturally (if possible) pumped down to check overall pump performance.

✅ Valves checked to ensure they’re working correctly.

✅ Test operation of high level alarm (if applicable). Check battery and mains supply.

✅ Test operation of battery backup (if applicable). Ensure it goes into backup mode correctly.

✅ Test operation of control panel (if applicable). Ensure auto changeover (dual).

✅ Basic clean of floats, pumps and chamber walls.

✅ Visual inspection of pump/s and impeller.

✅ Adjustment of floats and pumps within the pump station to ensure correct activation.

✅ Test all pumps to ensure operation (automatic or manual).

✅ Label spurs and panels (where necessary).

✅ Reset service reminder (if applicable).

✅ Check work area is left tidy, gate valve left open and power (battery where applicable and mains) is left on for all equipment.

✅ Complete job sheet for the customer and leave service pack. Make recommendations where required.

If you have more than 3 pump stations, our Customer Care Team will be able to quote you for this. These prices may change depending on Health & Safety requirements at your property (i.e second engineer required, etc.). Commercial rates may differ from those quoted above.

Cards accepted by Paragon Pump Servicing
Bitcoin accepted by Paragon Pump Servicing

“Thoroughly professional, friendly and knowledgeable from the off. Great system of keeping in touch via email and text to keep you up to date throughout the whole process. I would have no hesitation in recommending Paragon again. Keep up the good work!” ⭐⭐⭐⭐⭐

– Mr O’Connor –
Basement pump servicing in London

Basement Pump Servicing.

We keep it simple at Paragon Pump Servicing; we do what we know best! A basement pump service with us starts from just £135 for one pump station or £180 for two. We suggest two services per year, but our specialist engineers will always recommend a suitable interval.

Not sure how many pump stations you have? Contact us, and we’ll help you out.

Not your ‘average’ basement pump station servicing company!

Paragon Pump Servicing was born with a single goal in mind, to be the most stress-free and customer-focused basement pump servicing and maintenance company in the UK. We understand our customers and their needs and channel that knowledge into making sure we do our utmost to look after you and your assets. Why not check out our mission statement and core values. We’re also an approved Delta Membranes pump service company, which means your Delta system guarantee remains safely intact.

Mr Paragon
Mr Paragon
Basement pump servicing in London

Areas we cover.

We operate not only in London but also throughout the Home Counties, including Surrey, Kent, Hertfordshire, Essex, Oxford and Cambridge.

Helping to keep basements dry

25% off your first pump service

Are you a new customer? Book with us today and receive 25% off your first pump station service*. Simply call us on 020 8914 7915 or request a service and quote 25OFF , we’ll contact you back as soon as we can. Join our community.

*Cannot be used with any other promotion, offer or referral scheme. Domestic customers only, booking directly with Paragon Pump Servicing. Offer only applies to new customers that have not had a service before. Discount applied at Paragon’s discretion.

Refer a friend to Paragon Pump Servicing

We care.

That’s why we want to reward you for using us. Our ‘refer a friend’ scheme means you and your friend/s can both receive a £20 Selfridges voucher every time one of your friend/s uses us via a recommendation. Cards are given at the time of a service visit and we don’t have a limit, so get recommending today and start enjoying the benefits.

*Cannot be used with any other promotion or offer. Domestic customers only, booking direct with Paragon Pump Servicing.

Why choose us to service your pump station over everyone else?


Expert ✓

Paragon Pump Servicing has over 10 years of combined experience and knowledge in the basement pump market. Our team of engineers is compliant with all relevant H&S & industry standards. We pride ourselves on delivering an expert service each and every time.


Quality ✓

We provide a quality service, to every one of our customers. We operate in an agile and efficient way. Our workmanship is second to none, and we do our best to always ‘get it right’ the first time. We deliver outstanding results, together.


Dedicated ✓

Our engineers are highly skilled specialists and fully qualified to company standards. We’re proud of their customer etiquette. We consider our Customer Care Team to be the best in the business, offering dedicated support when it’s needed!


Personal ✓

Paragon Pump Servicing was created to bring a vibrant and truly authentic approach to the market. We are a community, and we’d love to have you join us. Check out our mission statement, it’s personal.

Pump breakdown cover

Paragon Protect

We wanted to create something that will allow us, to allow you to spend time doing the things you love and stop worrying about the things you shouldn’t.

Read all about it!

Some of our most recent work

Need some help?

Speak to one of our personal Customer Care Team

Contact our London Office on the details below. This office covers London and all the Home Counties.

020 8914 7915

Our telephone lines are open Monday – Friday, 8:00am to 5:00pm

Additional information

Please remember, basement pumps are not the first line of defence against flooding. They are in place to evacuate potential water ingress through the structure of the basement or foul water from facilities below the main sewer level. 

All prices are subject to change depending on your premises’ health and safety requirements (i.e. two men required) and the equipment on-site. Prices will be communicated to you upon booking. Up-front payment is required at the time of booking for the works, either by card over the phone or via a payment request invoice. All prices quoted throughout this leaflet are inclusive of VAT and are correct at the time of publication (please note, we are not VAT registered). If remedial works are required, this may be able to be done at the time of the service. Our engineer will advise, and payment will be taken accordingly. Prices do not include the provision of any equipment. Works completed by Paragon Pumps Limited T/A Paragon Pump Servicing are considered the best effort at that snapshot in time, and we assume no responsibility/liability for what may happen to the pump station after installation/commissioning and in-between service visits. We exclude liability for any damage, personal or business losses. Prices quoted may differ depending on geographic location of work. We will not be liable if the pump station has been incorrectly specified, supplied or installed incorrectly by a third party. If we attend site and the area or pump station is inaccessible, unfit for work, not ready for installation, etc. you will be liable to a cancelled call charge.

Full Terms & Conditions inc. our Privacy Policy, COVID-19 and Cancellation Policy are provided at the time of booking.

We’re proud supporters of WaterAid and donate a portion of our profits to help millions gain access to clean water.

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