Make a complaint

We’re really sorry you’re here and you have a complaint. Please tell us about it by filling in the form below, so that we can help clear the air. We take complaints very seriously at Paragon, as we’re always working to improve our business.

Your level of service will not be affected by any comments you make. Please complete the form below and a member of our Customer Care Team will reply to you within 48 hours (excluding weekends and bank holidays).

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Our Customer Care Team will get to the bottom of your issue and help put things right.

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