Delta Maxx Connect Basement Drainage Registered Installers

Being Delta Membranes Maxx Connect Registered Installers allows us to give you even more peace of mind, knowing that we have the technical knowledge required to work on all Delta equipment, from AlertMaxx2 to the PowerMaxx2 range and the Rego1 control panel. We also specialise in legacy Delta products such as the AlertMaxx and MessageMaxx.

Delta Maxx Connect Basement Drainage Registered Installers

Contact us today for servicing, installations and technical support on all Maxx products.

Call our Customer Care Team on 020 8914 7915 or email us.

BS 8102 : 2022 and what it means for you as a pump owner

What is BS 8102?

The British Standard BS 8102:2022 is the code of practice for the protection of below ground structures against water ingress, which has been updated in 2022. If you’re having a basement built then it’s imperative your basement waterproofing designer, architect and contractor work together to comply with the requirements within 8102. BS 8102 gives recommendations and provides guidance on methods of dealing with and preventing the entry of water from external sources into structures that are partly or wholly below ground.

What does it mean if I already have a basement?

There have been some important updates to the standard in 2022 which include…

  1. Every pump station should now have a battery backup fitted. As pumps are critical in evacuating groundwater from a basement and they require mains power, when there is a power cut a battery backup would take over and keep the pumps powered. If you don’t already have a battery backup system on your pump station Paragon Pump Servicing are available for a free of charge survey, to access your requirements and best advise on the system to use. Delta Membranes provide the ‘best on the market’ equipment at this moment in time.


  2. All basement pump stations should have a maintenance schedule. This means…

    – If you have a basement and don’t know if you have pumps, contact us immediately. We will check for your free of charge and provide guidance.

    – If you have a basement and know you have pumps, use us to service them. We will build a servicing schedule specific to your equipment… we know you won’t regret it.

Paragon Pump Servicing, helping to keep basements dry.

Why do basement pumps need servicing?

Basement pumps are there to protect your basement from potential flooding. Groundwater pump stations help to remove potential water ingress from your waterproofing system. Foul water pump stations help to evacuate waste from facilities below mains sewer level.

Just like you get your car and boiler serviced to help increase their lifespan and maintain their warranties, it’s important to get your pumps serviced as well, as the same applies to them!

Groundwater pumps are susceptible to limescale build up, so it’s imperative to keep up regular maintenance to remove and minimise any build up. Foul water pumps are prone to a build up of fat and sludge, a regular service will help keep that at bay.

Don’t put your trust in a plumber or drainage company! Using an accredited pump specialist for your basement pump servicing will ensure they are cared for correctly and the proper maintenance is done. You wouldn’t take your car to be serviced by the people at the local car wash, would you?

At Paragon Pump Servicing we carry out a 35+ point inspection on your basement pumps. Every packaged pump station is different, so we build a service regime to suit your particular pump station’s requirement. British Standards recommends a six month service interval for all basement pump stations.

Helping to keep basements dry.

What is a basement pump station?

It’s a question we get asked a lot!

When a basement is constructed, a waterproofing cavity drainage system (like a Delta Membranes system) is installed, and a part of that system is a pump station (sump) and sump pump.


When basements are built, the first line of defence should be the structure, but sometimes, water may get through the structural joints. The Type C cavity drainage system stops that water from coming through to your walls and diverts it to a sump within the basement. When the water enters the sump, the sump pump/s discharge the water away to the main sewer. Depending on the construction, sometimes there is a lot of water and sometimes the is no water. The amount of water entering the basement can also change over time, as more basements are built changing the route of underwater streams and also as the water table rises.

Foul water (wastewater)

If a basement has facilities in it, like toilets, basins, etc. then a foul water pump station would be installed at the time of construction. As the basement is below the main sewer level, then water is flushed in the basement it can’t defy gravity and go up! This is where the pump station comes in… the water from the facilities flows under gravity to the sump, where it is then pumped away to the main sewer. If there is a swimming pool in the basement, during backwashing this water will also usually be discharged via the pump station.

Did you know, almost all basements in London have a pump station. If you have a basement (or even if you don’t) and you’re reading this, we’d love you to vote in our poll below…

On a mission to save our sewers and seas!

Some facts…

  • 48% of British people have flushed wet wipes.
  • 180,000,000 cotton buds are flushed down the toilet each year.
  • 48% of people pour fat, oil and grease down their drains.

Not only is all this ‘flushing‘ bad for the sea and the environment, but it plays havoc on the sewers, causing fatbergs and is detrimental to the health of a pump in a pump station that collects foul water from a property (especially wet wipes).

Fatbergs caused by wet wipes, cotton buds, oil, fat and grease (along with other nasty stuff), block drains and sewers causing them to work less effectively than they should. During the COVID-19 pandemic, this has got worse with people even flushing face masks and rubber gloves.

When these items are put down the toilet in a property with a foul water pump station, they can easily become wrapped around the rotating part of the pump (impeller) and cause the pump to burn out and stop work. Without the pump working, there is no evacuation of water and that can lead to potential flooding. This can become very costly and unpleasant for the homeowner. Foul water pumps are designed to only handle flushed solids that can be easily broken down (like poo and toilet paper).

According to recent statistics, 64% of people are very aware of what they ‘should and shouldn’t’ flush down the toilet and put into their drains.

Did you know?

8,000,000 pieces of plastic work their way into our rivers and seas each and every day!

It’s not too late to make a change! At Paragon Pump Servicing, we’re asking every one of our customers to join us in making a change to protect seas and sewers by not flushing (or putting down their drains) any of the following items…

  • Any cooking oil.
  • Butter, lard or margarine.
  • Cooking sauces.
  • Wet wipes (even if they say flushable).
  • Period products, tampons, sanitary towels, etc.
  • Nappies.
  • Condoms.
  • Cotton buds.
  • Contact lenses.
  • Bandages and plasters.
  • Dental floss and picks.
  • Razor blades.
  • Face masks.
  • Gloves
  • Plastic bags.
  • Paint.
  • Chemicals and Chlorine.

Together we can make a difference. Bin it – don’t block it.

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